Privacy Policy
Last Updated: June 21, 2026
# Privacy Policy
**Last Updated:** [21/06/2026]
Welcome to MakeUGCVideo.com ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit or use MakeUGCVideo.com (the "Service").
By accessing or using our Service, you agree to the practices described in this Privacy Policy.
## 1. Information We Collect
### 1.1 Information You Provide
We may collect information that you voluntarily provide, including:
* Full name
* Email address
* Billing information
* Company name
* Account credentials
* Profile information
* Customer support communications
* Marketing preferences
* Content submitted for video generation
### 1.2 User-Generated Content
To provide our services, you may upload or submit:
* Text prompts
* Product descriptions
* Brand assets
* Images
* Logos
* Audio files
* Videos
* Marketing materials
* Scripts and creative content
You retain ownership of your uploaded content, subject to the rights granted to us to provide and improve the Service.
### 1.3 Automatically Collected Information
When you use the Service, we may automatically collect:
* IP address
* Browser type
* Device information
* Operating system
* Language settings
* Referral URLs
* Usage statistics
* Session data
* Log information
* Cookies and similar technologies
### 1.4 Payment Information
Payments may be processed by third-party payment providers. We do not store complete payment card information on our servers. Payment processing is subject to the privacy policies of the applicable payment processors.
## 2. How We Use Your Information
We use collected information to:
* Provide and operate the Service
* Generate AI-powered UGC videos
* Process payments
* Manage user accounts
* Respond to support requests
* Improve platform performance
* Develop new features
* Prevent fraud and abuse
* Enforce our Terms of Service
* Comply with legal obligations
* Send service-related communications
* Send marketing communications where permitted
## 3. AI Processing
Our platform may use artificial intelligence technologies to generate videos and related content.
By submitting content to the Service, you acknowledge and agree that:
* Your content may be processed by AI systems.
* Automated technologies may analyze submitted content.
* Content may be temporarily stored for processing purposes.
* We may use anonymized and aggregated data to improve our systems.
We do not intentionally use private user content for public display without permission.
## 4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
* Remember user preferences
* Authenticate users
* Analyze traffic
* Improve performance
* Measure marketing effectiveness
* Enhance security
You can manage cookie preferences through your browser settings.
## 5. Legal Bases for Processing (EEA/UK Users)
Where applicable under GDPR and similar laws, we process personal data based on:
* Contractual necessity
* Legitimate interests
* Legal obligations
* User consent
* Protection of vital interests
## 6. Sharing of Information
We may share information with:
### Service Providers
Including providers of:
* Cloud hosting
* Analytics
* Payment processing
* Customer support
* Email delivery
* Security services
* AI infrastructure
### Legal Compliance
We may disclose information when required to:
* Comply with laws
* Respond to legal requests
* Protect rights and safety
* Investigate fraud or misuse
### Business Transfers
Information may be transferred in connection with:
* Mergers
* Acquisitions
* Investments
* Asset sales
* Corporate restructuring
## 7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence.
Where required by law, we implement appropriate safeguards for international data transfers.
## 8. Data Retention
We retain personal information only for as long as necessary to:
* Provide services
* Maintain accounts
* Meet legal obligations
* Resolve disputes
* Enforce agreements
Retention periods may vary depending on the nature of the data.
## 9. Data Security
We implement reasonable technical, administrative, and organizational measures to protect personal information.
However, no system can guarantee absolute security, and we cannot guarantee the security of information transmitted over the internet.
## 10. Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
* Access your data
* Correct inaccurate data
* Delete personal data
* Restrict processing
* Object to processing
* Withdraw consent
* Request data portability
* Lodge complaints with supervisory authorities
To exercise these rights, contact us at:
**Email:** [privacy@makeugcvideo.com](mailto:privacy@makeugcvideo.com)
## 11. Children's Privacy
The Service is not intended for individuals under the age of 13 (or the applicable age in your jurisdiction).
We do not knowingly collect personal information from children.
## 12. Third-Party Services
The Service may contain links to third-party websites or services.
We are not responsible for the privacy practices of third parties.
Users should review the privacy policies of those services separately.
## 13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective when posted on this page.
Continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.
## 14. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
MakeUGCVideo.com
Email: [privacy@makeugcvideo.com](mailto:privacy@makeugcvideo.com)
Website: https://makeugcvideo.com